Technical issues
- Email connection problems
- Authentication errors
- Scan or result issues
- Browser and provider permission problems
Support for privacy workflows.
Get help with email connections, scan results, account access, billing, and privacy questions for spectre.
Get in touch
We typically respond within 24-48 hours during German business days.
support@agentspectre.euAccount & billing
- Subscription management
- Payment inquiries
- Request-cap questions
- Account settings
Privacy & security
- Data handling questions
- Security architecture
- GDPR rights
- Provider access and revocation
Quick checks before writing
Email connection
- Confirm provider permissions
- Disable aggressive pop-up blockers
- Reconnect the mailbox
Scan results
- Refresh after reconnecting
- Try a narrower date range
- Check provider rate limits
Payments
- Wait 1-2 minutes after checkout
- Check the confirmation email
- Send the checkout email used